Before I start, let me state that I’m not a fan of the page turner. But my issue wasn’t about the use of the metaphor, rather the crazy concept of passing a pdf through a convertor script and expecting the reader to interact with two A4 pages reduced to the size of their monitor. If you plan to get someone to engage with your content — make it easy for them to access and read!
My initial statement would have been dangerous a few months ago — back then my work was in providing variations on the theme of the Flash-based pageturner. However, I’ve moved on, but I actually like the concept of using containers to manage chunks of well designed editorial content. And the use of this visual device to indicate a movement from one portion of text to another has established itself over hundreds of years and, despite Microsoft’s patent, will probably be prevalent online for a few years to come.
Why?
That’s simple — people love print. Absolutely love it, and most people I come across would — everything else being equal — prefer to receive information direct to paper rather than screen. In fact I suspect if web content could be delivered directly and instantaneously to paper then my job role would be very different.
However, the truth is that we cannot send content to sheets of paper and so we rely on electronic devices to display this rapidly updating information and, because of this, content providers aim to make this as simple a transition as possible.
Of course a web purist will say that the visual page turn isn’t appropriate online. But, what on earth is wrong with transitional metaphors? Change is always a lot easier to deal with when it has some home comforts!
Isn’t it weird how there are so many people who still feel that it is acceptable to parachute into a web conversation; tell people about their great product/service/idea and then leave again?
What a horrible practice — and how annoying it seems to those who spend time building relations with those who regularly take part in the discussions within that area! But… it’s an easy trap to fall into; the cynical might just think ‘if I blanket advertise it; I’ll get buy in’ — a slightly more targeted version of viagra spam emails. But I’m aware that I’ve done this from time to time — re-joining Flickr groups I was once (or never) a member of and promoting an event I thought they would really like to know about.
What I’ve since realised is — even though you would do this with every best intention — why not take your time and introduce yourself into the conversation first or at very least contact an administrator/moderator and ask them about your concept.
Discussions aren’t the place to blankly promote a service — just imagine how annoying you’d find it if, in a lull in a conversation at a party, that guy that’s just walked in the front door walks over and tries to sell you his used car/ insurance/ personal services? Even if he stood around long enough to ensure it was on topic — you’d still be a little less than excited by his arrival!
So… parachutists; learn to explore the terrain a little before erecting your billboard and getting airlifted out!
I always disliked Kwik Fit –in the past I’ve had cars they fitted the wrong exhaust on, parts that wore out fast and generally felt not at all satisfied.
But, being stuck with a tyre in need of replacement on a Sunday and they being the only place open I thought I’d give them a chance at redemption. So, I phoned up, explained the problem and stated the tyres I had on. I was assured they had them in stock but that they couldn’t see me for a couple of hours.
So, I wait around for 2 hours — not wanting to drive far in car and not having time to do much else — and then take the car over.
At which point they agreed the tyre needed replacing… but admitted that they didn’t have any in stock. So, having wasted time on a Sunday, still having no new tyre and now thinking Kwik Fit are completely crap. I think they just managed to put me off them for life.
All this could have been avoided by properly listening to me and checking stock.
Following my last post about Sigma’s dodgy customer contentness factor — I’ve another whinge about them.
I sent my flash in to be repaired — and got back a POSTED letter for me to complete. Only, when sending it out, they didn’t bother to check they’d attached the correct quote… they hadn’t.
And now, despite them having my email address I am waiting for them to post out a second… so, don’t think I’ll be buying from Sigma again in a hurry.
But good stuff:
Last Friday I bought (‘won’) a Nikon SB24 flash on eBay. It arrived, from Japan, on Monday morning. Well done that seller.
Last weekend the brass ‘nipple’ for the fastening on my Billingham camera bag vanished. I was a bit upset as the bag was a present (and not cheap) — so I phone up today and the very nice man from Billingham offered to send me a replacement in the post. He even apologised that his post for today had already gone. And he told me how to attach it so it hopefully won’t fall off again. I know it shouldn’t have fallen off — but now it has done I’m re-assured by the great support they offer.
That said — I’m fancying a Lowepro Slingshot to make me look less like an old man.
Jon Eland is a digital evangelist — employed to deliver truly engaging internal communications at Words&Pictures, truly excited by photographic image-making, chair of the West Yorkshire Photocamp unconference and deployed as the self appointed leader of the Exposure Leeds photography group.